FAQs: Credit Card
- How long does it take for my company to receive payment?
The payments processed through ItsPayd are done instantly and directly deposited into your account, however, depending on which financial institution your company utilizes it can take up to 48-96 hours for a payment to fully process.
Your payments are processed at Braintree and/or Dwolla and automatically deposited into the bank account set up in your merchant profile. ItsPayd does not keep credit cards on file. Visit Braintree and/or Dwolla for more information on how each provider secures your customers information.
- How will the transaction appear on my customers' Credit Card statement?
- What forms of payment are accepted?
Braintree accepts all major credit cards.
Braintree’s US merchant accounts will bundle Visa, MasterCard, Discover, JCB, and sometimes American Express as the default accepted payment types.
Additionally, ACH payments (also known as Debits) are accepted through Dwolla.
- What happens if a Credit Card expires before the terms of the payment plan?
If a customer inputs a credit card with an expiration date that expires within the terms of the selected payment plan, they will be prompted to select a payment plan within those parameters or enter an alternate credit cards information. Otherwise, they will need to enter different information to fulfill their ideal plan.