FAQs: General

  • Can ItsPayd integrate with my current system?

    If you’re system is cloud based or has web connectivity, yes.  We believe the best way to utilize ItsPayd is through integration. We have a published API on our website to make it simple to connect.  

  • What payment processor(s) does ItsPayd use?

    We have chosen to partner with Braintree for our C.C. processing.

    Braintree is a full-stack payments platform that makes it easy to accept payments in your app or website. Imagine us as the credit card terminal you swipe your card through at the grocery store. We’ll make sure your customer’s payment information gets to the right places and doesn’t fall into the wrong hands. 

    For further information, visit Braintree.


    Itspayd has also partnered with Dwolla to process ACH payments.

    Providing ACH payment services, instant bank verification, and a simple ACH transfer API. We make ACH processing easy for businesses and individuals.

    For further information, visit Dwolla.


    Further questions? Please visit our Security & Compliance pages.

  • Is ItsPayd collections?

    This is, probably, the most common assumption that the ItsPayd Team hears on a daily basis. No; ItsPayd is NOT collections.

    Since day one at ItsPayd, it's been Ken's vision to leverage mobile billing technology for reducing customer account write-offs, while improving customer experience. The company's overriding mission is to create a mobile billing and payments system that eliminates the need for collections. Ken has already steered ItsPayd through its first-year startup days into a respected, growing company. And since ItsPayd customers now spend far less time on collections, they can focus on the rest of their business.

    Read the full story here.

  • How can ItsPayd help my company?

    The platform is designed to improve business matters ten-fold. Our services will augment your current AR methods and create an ease of process for your existing credit managers.

    The ItsPayd process allows your company to gain;

    • Brand Loyalty - By creating “peace of mind” for your potentially past due customers and ensuring future business.
    • Predictable Cash Flow - Payment options may not be what you had in mind for your product/service; however, offering this method of payment will improve your ability to predict when you will receive your money even after you feel it has been lost.
  • How will ItsPayd benefit my customers?

    Offering payment plans to your customers can benefit them drastically. Your customers do business with you for a reason; our aim is to keep them there by offering safe and convenient payment plans that meet their cash flow.

    At will payments allow the customer to feel in control of bills they otherwise feel threatened by, providing a compassionate way to continue business with you.

  • What is ItsPayd?

    ItsPayd is a user-friendly, cloud-based application that is accessible from all devices. With ItsPayd, businesses can offer customizable payment plans, allowing their customers to pay back their debt straight from their mobile device. The goal of ItsPayd is to create a new way for customers to pay off their obligations, while maintaining a positive relationship.

  • Is there an online tutorial for ItsPayd?

    Yes! Visit the Try It Out page for an instant demonstration of the product.

    Call (855) 999-PAYD (7293) or email info@itspayd.com to set up a more in-depth demonstration today.

  • What are the system requirements to run ItsPayd?

    ItsPayd will perform successfully when used on any internet browser that is more current than Internet Explorer 8, as well as most smartphones and tablets. The system requirements of your in house cpu’s will not have an effect on ItsPayd’s capabilities.

  • What platforms and/or service providers does ItsPayd utilize?

    ItsPayd is partnered with Braintree, Dwolla, and Twilio. ItsPayd recognizes that these service providers excel in their practices, so we want to pass their expertise onto our users to create the best service and experience possible.

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