FAQs: Laws

  • Are there limits to sending text messages (SMS) to mobile phones?

    Twilio, our SMS provider, does not have a limit on the number of messages we can send. We are, however, limited to sending 1 message per second. What that means is we can send 60 messages per minute. So if have 600 text messages to send, they would all go out in 10 minutes. Our SMS provider has designed the system to maintain compliancy so as not to violate their terms and conditions; a safety system designed to prevent abuse.

    More information on Twilio's messaging can be found here: Twilio's Messaging.

  • What are the laws regarding text messages to mobile phones?

    The FCC recently provided a declaratory ruling regarding the Telephone Consumer Protection Act. We recommend you visit The FCC and seek legal advice if unsure.

  • Is Braintree compliant?

    Braintree is a validated Level 1 PCI DSS Compliant Service Provider. 

    More information on their compliance infrastructure can be found here: Braintree Compliance.

  • Is Dwolla compliant?

    Financial institutions play an important role in the Dwolla network.

    Dwolla, Inc. is an agent of Veridian Credit Union and Compass Bank and all funds associated with your account in the Dwolla network are held in pooled accounts at Veridian Credit Union and Compass Bank. These funds are not eligible for individual insurance, including FDIC insurance and may not be eligible for share insurance by the National Credit Union Share Insurance Fund. Dwolla, Inc. is the operator of a software platform that communicates user instructions for funds transfers to Veridian Credit Union and Compass Bank.

    More information on Dwolla’s security infrastructure can be found here: Dwolla's Terms of Services.

  • Is Twilio compliant?

    Twilio is used, solely, for communication via SMS and email.

    More information on Dwolla’s communication platform can be found here: Twilio Help Page.

Can't find what you're looking for?

Call us at:


We answer the phone!

Email us at:



Send us a message