FAQs: Accounts
- How can ItsPayd help my company?
The platform is designed to improve business matters ten-fold. Our services will augment your current AR methods and create an ease of process for your existing credit managers.
The ItsPayd process allows your company to gain;
- Brand Loyalty - By creating “peace of mind” for your potentially past due customers and ensuring future business.
- Predictable Cash Flow - Payment options may not be what you had in mind for your product/service; however, offering this method of payment will improve your ability to predict when you will receive your money even after you feel it has been lost.
- How many employees can have access to ItsPayd functions through the merchant login?
The platform is designed for your Accounts Receivable department. Specifically Credit Managers & their ability to analyze past due accounts with customers needing to be sent to collections. The login information used is for the business utilizing the platform; essentially, any person needing to access this program will be able to.
- Is there an age limit on accounts I place in ItsPayd?
We recommend not placing accounts over 1 year old into ItsPayd. The chances of recovering money on accounts decreases dramatically when over 12 months in age.
- How do I cancel my subscription?
Please contact us at (855) 999-PAYD (7293) to cancel your account.
- Is there a cancellation fee?
ItsPayd is a month to month plan. Therefore, there are no penalties for canceling a plan.
- If I cancel my monthly plan what happens to the files in my account?
You will continue to receive payment on all actively paid plans, until completed. Non paying accounts will be cancelled.
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